Deals
CVS's Megadeal to Change U.S. Health Care Faces Stiff Challenges
- Costly revamps needed to make vision behind Aetna deal reality
- Luring customers to in-store clinics will mean changing habits
Pedestrians pass in front of a CVS Health Corp. store in downtown Los Angeles.
Photographer: Christopher Lee/BloombergThis article is for subscribers only.
Walking the aisles of a CVS drugstore, there are piled paper towels, stacked cereal boxes, and neat lines of nail polish. In the back, there’s the pharmacy.
For years, that approach has remained essentially unchanged despite a creeping reality: Every time a customer hits “Add to Cart” on Amazon.com, the pharmacy chain’s thousands of square feet of retail floor space get a little less valuable. Meanwhile, the money Americans spend on health services keeps growing.